Refund policy
Last updated: September 14, 2026
Refund eligibility depends on the hotel’s cancellation policy shown before you pay and on the rate type you selected (for example free cancellation until a deadline vs non-refundable).
How refunds are processed
If a refund is approved, it is returned through the original payment method where possible. Processing times may vary by bank or card issuer.
Disputes
If you believe a charge is incorrect, contact us with booking details. We will coordinate with the property and payment partners as needed.