Help

GEBETA help for ordering food in Addis Ababa and across Ethiopia.

How ordering works

  1. Set your delivery neighborhood (Bole, Kirkos, Arada, and more).
  2. Search restaurants or dishes — injera, kitfo, pizza, coffee.
  3. Customize items, then review ETB totals on the cart.
  4. Pay with cash on delivery, Telebirr, Chapa, DeboPay, or card when enabled.
  5. Track status from confirmed to delivered.

Common questions

Which currency is used? All prices are in ETB.

Phone numbers? Use Ethiopian numbers (+251).

Missing item or wrong order? Open a support ticket with your order number.

Late delivery? Track the order, then contact support if it is delayed.

Contact support

+251 911 000 000 · support@gebeta.et